Your staff handbook

At Page Ivy we can advise business owners in the Chesterfield area on many of the issues you face. Here are some pointers for what should be in your staff handbook...

Lengthy employment contracts, containing a huge amount of detailed information about terms and conditions, entitlements and procedures, are increasingly being replaced by short specific contracts and staff handbooks containing all the details of the matters applying to the whole workforce.

This simplified arrangement can be to the advantage of both employer and employee - here, we look at the reasons for preparing an employee handbook, and some of the things you should put in it.

Why should I have one?

A handbook is an effective way of communicating information about your company. It is good practice to be able to offer new staff a well written, comprehensive guide to your company's rules, procedures and employment policies.  Not only does this promote good staff relations but it can also act as a training aid and save management time, because employees know where to look for relevant information rather than having to ask.

You can also use the handbook to fulfill your obligation to supply written information about basic terms and conditions of employment, although if you do this, it is essential to make clear which parts of the handbook are contractual. If items contained in the handbook form part of a contract of employment, reference to the handbook should be made in the statement signed by the employee.

What should be in it?

A good staff handbook might contain the following elements:

Company information
This might include an explanation of the nature of the business, its objectives and history. You could also add a welcoming note to new staff from the Managing Director.
Terms and conditions of employment
Include information about salaries, hours of work, overtime, holidays, sickness, company cars, fringe benefits, parental leave and pension plans.
Disciplinary procedures
Explain the company's policies on time keeping, dress, internet use, smoking, discrimination and so on. Describe procedures for discipline and for employee grievances.
General and specific company policies
As well as explaining your stance on general issues such as health and safety, data protection and training opportunities, include a guide to your specific do's and don'ts in areas like parking and employee's personal use of company equipment.

Tips

  • Make sure you update the handbook to keep abreast of changes in the law. Rather than having an expensive, glossy brochure it is sensible to present the information in loose-leaf form so that only the relevant pages need to be changed, or even to keep the handbook up to date on your company intranet.
  • It is important to get good advice when it comes to contractual issues. Ensure that your actual procedures are the same as those stated in the handbook. 
  • Try to involve your staff in the production process. Is the information presented in a clear and friendly tone? Are there follow up questions they would wish to ask? If so, include the answers in the handbook.

If you are in the Chesterfield area and are looking for support and advice from a team of professional accountants and business advisers, contact Page Ivy.

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After completing her A-Levels in 2017, Rebecca started her career in accounting by joining the Page Ivy team. Since then she has completed levels 2 and 3 of the AAT qualification and is currently studying towards level 4.

In the office, Rebecca works with our clients to assist them in preparing their VAT returns, assists with Xero Cloud-based bookkeeping and Accounting and is also trained in all matters of payroll.

In her spare time, Rebecca likes to, spend time with her friends and family, train dogs and more recently, has started to learn Spanish.

Since school Charlie has always had an interest in accountancy and followed up on his career aspirations by joining Page Ivy in 2017.

After three years of studying, Charlie is nearing completion of his AAT level 4 qualification and is looking to start his ACCA training imminently.

Charlie deals with the preparation of Limited Company, Sole trader and Partnership accounts along with preparing VAT and MGD returns.

In his spare time, Charlie enjoys watching football and spending time with his partner, friends, and family.

Danielle joined the Page Ivy team back in 2013 as an AAT Trainee, now qualified she is responsible for managing our Payroll  Bureau.

Her role includes processing weekly, bi-weekly, and monthly payroll runs, corresponding with HMRC on behalf of our clients,  preparing and submitting CIS 300 returns, assisting clients with all areas of payroll, HR, and Administration.

In her spare time, Danielle enjoys climbing, spending time with family and friends, and going on long country walks with her partner and dog.

Declan is the newest member of the Page Ivy team, starting with us in 2020.

Declan is currently studying towards level 2 of his AAT Apprenticeship and in the office, is getting to grips with data entry and analysis.

In his spare time, Declan enjoys country walking with his family and dog, sports events and more recently, learning to play the piano!

Megan joined our team in 2014 and has been ensuring that the Page Ivy office runs smoothly ever since.

Her role includes managing the team and their diaries,  handling client queries, and assisting with Administration.

Megan is a Xero certified Payroll advisor, meaning that when Danielle is on leave, Megan is on hand to run our payroll department.

Megan has two children, Isabella and Felicity, who like to keep her busy! In her spare time, she likes to keep fit, spend time with her family and online shop!

Abby started her career in accounting in 2009, working for a small practice in Chesterfield, alongside studying for her AAT qualification.

After three short years, in 2012 the opportunity arose to become Director of Page Ivy Accountants and she hasn't looked back!

Building long-lasting client relationships are of utmost importance to Abby, she has a passion for providing a high level of customer service and ensuring that our clients feel valued.

Abby is responsible for overseeing the preparation of VAT returns and MGD return prepared by the Page Ivy team; along with providing personal tax advice to a wide range of clients.

 

In her spare time, Abby enjoys, traveling, reading, and going to the gym.

Edward joined the team as a school leaver in 2012.  From here he went on to study Business Administration, AAT, and finally progressed on to complete his  ACCA qualification 2019.

Edward is a knowledgable, pro-active Senior accountant, who prides himself on providing high quality, in-depth, technical advice in a manner that is easily understood by his clients.

He is responsible for the preparation of Sole trader, Partnerships, and Limited Company accounts. As well as monthly and quarterly management accounts and conducting business reviews.

In his spare time, Edward likes to spend time with his friends and family,  spending time in his local pub and watching Derby FC collect 3 points.

 

Gareth started his career in accountancy in 2002. Since then he has worked in both small and medium-sized accountancy practices, working with a variety of clients from small businesses to advising quoted companies on Corporate Tax compliance and specialist claims, such as for Research and Development allowances. He places high importance on technical expertise, believing this to be essential to ensure clients can be safe in the knowledge they are fully compliant with HMRC’s requirements while minimising their tax liabilities. This is reflected in him being a fully qualified member of the Chartered Institute of Taxation, and a fellow of the Institute of Chartered Accounts in England and Wales.

He joined Page Ivy in 2012, since then he has taken responsibility for overseeing the preparation of clients Sole Trader, Partnership and Limited company accounts, as well as clients personal Self Assessment Tax Returns.

Alongside Abby he hopes to continue to develop both the technical expertise within the firm, and see the business continue to grow from strength to strength.

Outside of work Gareth has served as deputy leader of the town council, enjoys eating out, and fishing.

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